Why Am I Not Receiving iPhone Verification Texts and How to Fix it? (2024)

FAQs

Why Am I Not Receiving iPhone Verification Texts and How to Fix it? ›

Double check you have the right number entered. Make sure whoever is sending you the text isn't blocked. Lastly text message is phone carrier feature contact yours to resolve the issue. Generally, those verification codes are sent using Short Code Text Messaging.

Double check you have the right number entered. Make sure whoever is sending you the text isn't blocked. Lastly text message is phone carrier feature contact yours to resolve the issue. Generally, those verification codes are sent using Short Code Text Messaging.

If you're looking for a verification email, you can sign in to your Apple ID account page and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.

Update your device to the latest version of iOS or iPadOS if needed. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.

It's possible that they're having issues delivering OTP codes, or you might need to update your phone number with them and/or provide your consent to have text messages delivered to your number. You should also see if you have a secure email address on file for contact, as they may be able to send MFA codes there.

Check your iPhone settings

Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off.

Google Authenticator app generates a six-digit code for you to enter when you log in. The code changes about every minute.

How to fix iMessage activation error? ›

You'll need to turn off iMessage, restart your phone, and turn it back on. Start by opening Settings > Messages, and tap the iMessage toggle to turn it off. Then restart your phone, open Settings > Messages again, and tap the iMessage toggle to turn it back on. Sign out of Apple ID, then sign back in.

If you're in an area with low signal strength or experiencing network outages, texts may be delayed or not received at all. Airplane Mode or Do Not Disturb: Make sure your phone is not in Airplane Mode or Do Not Disturb mode, as these settings can prevent text messages from coming through.

Select Didn't Get a Code? on the sign in screen. Choose to have the code sent to your trusted phone number. You'll get a text message or phone call from Apple with your verification code.

Check and Fix Network Connection: Sometimes, the problem isn't on your end or the sender's; it's the network. Low signals can lead to OTPs not reaching you. To solve this, enable aeroplane mode, restart your phone, then turn off aeroplane mode. Request a new OTP, and this time, it should come through.

This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution.

To unblock short code SMS on iPhone, go to Settings and tap on Messages. Scroll down and tap on "Unknown & Spam" to access the Short Code settings. In the Short Code settings, you can block or unblock specific short code numbers. Be cautious when unblocking short code SMS, as they may contain potential scams.

Steps to Getting a Six-Digit Code:

Step 1: Visit the cellular provider's site and fill out the necessary application forms on their page. Step 2: After getting a short code, cell carriers will test out the number first. This is to verify that all the information you've provided in the forms is accurate.