Win rate is a calculation that compares the number of successful chargeback responses against the number of chargebacks fought.
Win rate is a commonly referenced key performance indicator (KPI) for chargeback management. In-house teams with manual processes usually achieve a 20-40% win rate. Midigator’s technology has an average win rate of 65-80%.
See Also
How do I get my money back after I discover an unauthorized transaction or money missing from my bank account? | Consumer Financial Protection BureauHow Banks Conduct Transaction Fraud InvestigationsBank Fraud Investigation: How It Works, the Process, + How Long It Takes - Blog | Unit21Credit Card Fraud: Everything You Need to Know