Get verification codes with Google Authenticator - Android (2024)

If you set up 2-Step Verification, you can use the Google Authenticator app to generate codes. You can still generate codes without internet connection or mobile service. Learn more about 2-Step Verification.

Keep your Google Authenticator codes synchronized across all your devices

Google Authenticator 6.0 on Android and 4.0 on iOS introduces the option to keep all your verification codes synchronized across all your devices, simply by signing into your Google Account.

Data encryption

Google encrypts data both in transit and at rest across our products. In certain products, we also provide the option of extra protection for your data with end-to-end encryption (E2EE). However, the use of E2EE can lock you out of your data permanently if you forget your password. To ensure a full set of options we will roll out optional E2EE in some of our products, like Google Authenticator, in the near future.

App requirements

To use Google Authenticator on your Android device, you need:

  • Android version 4.4 or up
  • 2-Step Verification turned on

Download Authenticator

INSTALL GOOGLE AUTHENTICATOR

Set up Authenticator

  1. On your Android device, go to your Google Account.
  2. At the top, tap the Security tab.
    • If at first you don’t get the Security tab, swipe through all tabs until you find it.
  3. Under "You can add more sign-in options," tap Authenticator. You may need to sign in.
  4. Tap Set up authenticator.
    • On some devices, tap Get Started.
  5. Follow the on-screen steps.

Transfer your Google Authenticator codes

If you’re signed in to their Google Account within Google Authenticator, your codes will automatically be backed up and restored on any new device you use.

You can also manually transfer your codes to another device, even if you’re not signed in to a Google Account:

To manually transfer Authenticator codes to a new phone, you need:

  • Your old device with Google Authenticator codes
  • The latest version of the Google Authenticator app installed on your old device
  • Your new device
  1. On your new phone, install the Google Authenticator app.
  2. In the Google Authenticator app, tap Get Started.
  3. At the bottom, tap Import existing accounts?
  4. On your old device, create a QR code:
    1. In the Authenticator app, tap More Get verification codes with Google Authenticator - Android (1) Get verification codes with Google Authenticator - Android (2) Transfer accounts Get verification codes with Google Authenticator - Android (3) Export accounts.
    2. Select the accounts you want to transfer to your new device.
    3. Tap Next.
      • If you transfer more than one account, your old device may create more than one QR code.
  5. On your new phone, tap Scan QR code.

After you scan your QR codes, you get confirmation that your Authenticator accounts have been transferred.

Tip: If your camera can’t scan the QR code, there may be too much information. Try to export again with fewer accounts.

Common issues

Fix an incorrect code

If your code is incorrect, confirm:

  • You entered the code before it expired.
  • The time on your device is correct for your local time zone.

If your code is still incorrect, sync your Android device:

  1. On your Android device, open the Google Authenticator app Get verification codes with Google Authenticator - Android (4).
  2. In the top right, select More Get verification codes with Google Authenticator - Android (5)Get verification codes with Google Authenticator - Android (6)Time correction for codes Get verification codes with Google Authenticator - Android (7) Sync now.
    • On the next screen, the app confirms the time is synced.
  3. To sign in, you can use your verification codes.
    • The sync only affects the internal time of your Google Authenticator app. Your device’s date and time settings won’t change.

Lost or stolen device

Google Authenticator codes are stored locally on your device. To remove the codes, use the remote erase device option for iOS or Android. If this option is unavailable, visit every site that you have Google Authenticator set up on to remove the codes, and then relink your new device.

Use Authenticator on multiple accounts

Set up 2-Step Verification for multiple accounts

Authenticator can issue codes for multiple accounts from the same mobile device. Each Google Account must have a different secret key.

To set up extra accounts:

  • Turn on 2-Step Verification for each account. Learn more about 2-Step Verification.
  • Use the same Authenticator app for each account.

Need more help?

Try these next steps:

Post to the help community Get answers from community members

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Get verification codes with Google Authenticator - Android (2024)

FAQs

How to get verification code from Google Authenticator app? ›

  1. On your new phone, install the Google Authenticator app.
  2. In the Google Authenticator app, tap Get Started.
  3. At the bottom, tap Import existing accounts?
  4. On your old device, create a QR code: In the Authenticator app, tap More Transfer accounts. Export accounts. ...
  5. On your new phone, tap Scan QR code.

How do I get my 6 digit code from authenticator? ›

If you select “Scan a barcode,” your phone's camera will activate. Hold your phone close to the screen to allow the camera to capture the QR code. 4. When the QR code or manual code has processed, Google Authenticator will generate a six-digit verification code and display it.

Can you retrieve Google Authenticator codes? ›

If you lost your backup codes, you can revoke them and get new ones. Go to the 2-Step Verification section of your Google Account. Select Show codes. Select Get new codes.

How do I get a verification code on my Android phone? ›

  1. On your phone, go to Google Settings.
  2. To request a security code: If your device uses Android 5: Tap Manage your Google Account. ...
  3. If needed, enter your phone password and select the account.
  4. A 10-digit code generates on your phone.
  5. Enter the code on the device you want to sign in on and tap Continue.

How to receive verification code without phone number? ›

Use online services: There are websites that provide temporary or disposable phone numbers that can be used for verification purposes. These numbers can be used to receive SMS verification codes. Some popular websites for this purpose include SMS-Man, freeSMSverification.com, felixmerchant.com, and more [2].

How do I restore my lost Google Authenticator? ›

As long as you've updated Google Authenticator and it's connected to your Google account, you can restore Authenticator from the cloud. If you aren't backing up Authenticator, you can manually transfer your accounts to a new device or restore using your QR code.

Why won't my Authenticator app give me a code? ›

the authenticator app needs an internet connection to generate codes. If you're having trouble connecting to the internet, try restarting your device or switching to a different network. note: The authenticator app relies on the time and date on your device to generate codes.

How do I get the 6 digit code for the Authenticator app for iPhone? ›

Get a text or phone call
  1. Select Didn't Get a Code? on the sign in screen.
  2. Choose to have the code sent to your trusted phone number.
  3. You'll get a text message or phone call from Apple with your verification code. ...
  4. Enter the code on your other device to complete sign in.
Apr 19, 2024

How to migrate Authenticator to new phone? ›

It's a simple, straightforward process. First, make sure the app is installed on both phones. On your old one, go to settings and select “Backup/Export Accounts” – follow the instructions to create a file. Now, download and install Authenticator on your new phone.

How do I recover my Google Authenticator code if I lost my phone? ›

You can't recover Google Authenticator from a lost phone because the secret keys Google Authenticator generates are specific to the device. If you lose the phone, you lose access to the secret keys.

How to get into Google account without old phone? ›

How to recover Gmail password without phone number or recovery email?
  1. Step 1: Visit the Google Account Recovery Page. ...
  2. Step 2: Type in your Gmail username or ID. ...
  3. Step 3: Choose “Try Another Way to Sign In” ...
  4. Step 4: Verification Using Another Device. ...
  5. Step 5: Waiting for the Password Reset Link. ...
  6. Step 6: Resetting Your Password.
Jan 18, 2024

How to login to a Google account without 2-Step Verification? ›

Turn off 2-Step Verification
  1. Open your Google Account.
  2. In the "Security" section, select 2-Step Verification. You might need to sign in.
  3. Select Turn off.
  4. A pop-up window will appear to confirm that you want to turn off 2-Step Verification. Select Turn off.

Why can't I receive verification codes on my Android phone? ›

Causes of Not Receiving Verification Code Texts on Android

No network connection. You provided the wrong phone number. Your text message inbox is full. Your phone is set to block messages from unknown senders.

Why am I not receiving verification code on my Android phone? ›

Perform a Reset of your device's Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, VPN and APN settings, and connected Bluetooth devices that you've used before. android: Find and tap Settings > System > Advanced > Reset options > Reset network settings.

What is Google Authenticator OTP? ›

Today, Google Authenticator is used extensively for websites and online services that have enabled 2FA. The app generates a one-time passcode (OTP) for each site or service that the user has registered with the authenticator.

How can I recover my Gmail account if I can't verify my Google account? ›

Account Recovery Form:Go to Google's Account Recovery page. Enter your email address and click "Next". Since you don't have access to the linked phone number, click on "Try another way" when asked for a verification code. Google will then propose alternative methods to verify your identity.

How do I export from Google Authenticator? ›

In Google Authenticator, tap on the three dots in the upper right-hand corner of the screen. Tap on Transfer Accounts. Tap on Export Accounts. Verify your identity.

How to get authenticator QR code? ›

Step-by-step guide to generating a QR code for Microsoft Authenticator
  1. Install the app from either the App Store or Google Play Store. Once installed, open it.
  2. Tap “Add Account” and choose either “Work or school account” or “Personal account”.
  3. Position your device's camera over the QR code displayed.

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