FDIC Information and Support Center (2024)

FDIC Information and Support Center (2024)

FAQs

How do I get in touch with the FDIC? ›

If you have a question or need banking related assistance, you can contact the FDIC at 1-877-ASKFDIC (1-877-275-3342) or visit FDIC.gov.

How do I file a complaint with the FDIC? ›

You can submit your complaint or inquiry online at the FDIC Information and Support Center at https://ask.fdic.gov/fdicinformationandsupportcenter/s/. Alternatively, you can submit a complaint via mail to the Consumer Response Unit at 1100 Walnut Street, Box#11, Kansas City, MO 64106.

How do I submit a claim to the FDIC? ›

SUBMITTING YOUR CLAIM

Electronically file your claim via the internet by completing an online Proof of Claim form and attaching supporting documentation. Submitting your claim via the FDIC website is convenient, secure, and inexpensive, and will also help to expedite the handling of your claim.

Is FDIC insurance real? ›

A: Yes. The FDIC insures deposits according to the ownership category in which the funds are insured and how the accounts are titled. The standard deposit insurance coverage limit is $250,000 per depositor, per FDIC-insured bank, per ownership category.

What kind of complaints does the FDIC handle? ›

The FDIC National Center for Consumer and Depositor Assistance is responsible for investigating all types of consumer complaints about FDIC-supervised institutions and responding to consumer inquiries about consumer laws and regulations. You may call and speak to a Consumer Affairs Specialist about your concerns.

How does the FDIC help me? ›

FDIC is an independent agency of the United States Government that protects you against the loss of your insured deposits if an insured bank fails.

How long does a bank have to respond to an FDIC complaint? ›

Respond within 14 days or less. Respond to correspondence within 10 business days. Respond within 60 days following review and investigation with financial institution.

What is the statute of limitations on a FDIC claim? ›

Section 7(g) of the Federal Deposit Insurance Act (12 U.S.C. § 1817(g)(2)), provides that any action brought either by an insured depository institution, or by the FDIC, to recover the overpaid or underpaid amount of any assessment shall be brought within three years after the date the assessment payment was due.

Who holds banks accountable? ›

The regulatory agencies primarily responsible for supervising the internal operations of commercial banks and administering the state and federal banking laws applicable to commercial banks in the United States include the Federal Reserve System, the Office of the Comptroller of the Currency (OCC), the FDIC and the ...

How long does FDIC take to pay you back? ›

The truth is that federal law requires the FDIC to pay the insured deposits “as soon as possible” after an insured bank fails. Historically, the FDIC pays insured deposits within a few days after a bank closes, usually the next business day.

Does FDIC reimburse? ›

A basic function of all deposit insurance systems is to reimburse depositors promptly for the losses they otherwise would suffer in the event of an insured financial institution's closure.

How to ask FDIC a question? ›

The Federal Deposit Insurance Corporation (FDIC), through its Consumer Affairs Program, can answer many of your questions. Call toll-free at 1-877-ASK-FDIC (1-877-275-3342) from 8 a.m. until 6 p.m. Eastern Time, Monday through Friday. For Deaf or Hard of Hearing call 1-800-925-4618.

What are three things not insured by FDIC? ›

The FDIC does not insure:
  • Stock Investments.
  • Bond Investments.
  • Mutual Funds.
  • Crypto Assets.
  • Life Insurance Policies.
  • Annuities.
  • Municipal Securities.
  • Safe Deposit Boxes or their contents.

Has anyone ever lost money in an FDIC insured bank? ›

No depositor has ever lost a penny of insured deposits since the FDIC was created in 1933. The FDIC official sign -- posted at every insured bank and savings association across the country -- is a symbol of confidence for Americans.

What is not covered by FDIC insurance? ›

Many people use investment products to help buy a home, send children to college, or build a retirement nest egg. But unlike traditional checking or savings accounts, non-deposit investment products are not insured by the FDIC, even if they were purchased from an FDIC-insured bank.

How do I ensure my money is FDIC-insured? ›

FDIC insurance coverage is automatic when you open a deposit account at an FDIC-insured bank. You can confirm that your bank is insured by searching for it in the BankFind tool available on our website at www.fdic.gov or you can call the FDIC at 1-877-ASK-FDIC (1-877-275-3342).

How long does it take to get money back from the FDIC? ›

The truth is that federal law requires the FDIC to pay the insured deposits “as soon as possible” after an insured bank fails. Historically, the FDIC pays insured deposits within a few days after a bank closes, usually the next business day.

Does FDIC protect my money? ›

The FDIC provides deposit insurance to protect your money in the event of a bank failure. Your deposits are automatically insured to at least $250,000 at each FDIC-insured bank.

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